everdaily Return & Refund Policy

Return Window

everdaily extends a return period of 30 days from the date your order was delivered. To qualify for a return, non-perishable goods must be in their original, resalable condition with all tags attached and packaging unopened and undamaged. For perishable items, including fresh produce, meats, dairy products, prepared meals, and baked goods, returns are accepted only if the item is visibly spoiled upon delivery, damaged beyond consumption, or past its expiration date.

Items not eligible for return:

• Items marked as "final sale" during checkout
• Perishable food items that have been opened, consumed, or improperly stored unless spoilage was caused by shipping or handling errors made by everdaily
• Consumable goods like snacks, beverages, pantry staples, personal care products, and household items that have been opened or partially used
• Undergarments, swimwear, and intimate apparel
• Digital product codes, e-gifts, and physical gift cards
• Products with damage resulting from customer misuse, improper storage, or failure to follow handling instructions
• Items returned beyond the 30-day period without prior written authorization from everdaily customer support

How to Initiate a Return

1. Reach out to our customer support team at support@everdaily.com, providing your order number, the specific items you wish to return, and a reason for the return. For perishable returns due to spoilage or damage, include clear photographs of the item and its packaging in your initial email.
2. Our support team will evaluate your request and provide you with a Return Merchandise Authorization (RMA) number within one business day, along with instructions for returning the item if applicable.
3. Carefully package the item(s) to prevent damage during shipment, and clearly write the RMA number on the exterior of the package. Avoid marking directly on the original product packaging.
4. Ship the package to the return address provided in your RMA email using a trackable delivery service.

Items sent without a valid RMA number may be returned to sender or experience processing delays. everdaily is not liable for lost or stolen packages without a valid RMA.

Refund Processing

Upon approval, refunds for non-perishable items are processed to your original payment method within 3–5 business days of everdaily receiving and inspecting the returned item. Refunds for perishable items, when supported by valid photo evidence provided upfront, are processed within 1–2 business days of claim approval. Please allow an additional 5–10 business days for the refund to reflect on your bank or card statement, depending on your financial institution. Original shipping fees are non-refundable unless the return is due to an error by everdaily (e.g., incorrect or damaged items). All refunds are distributed directly to the original payment method used at checkout; store credit can only be requested at the time of return.

Damaged or Incorrect Items

If your order arrives damaged, contains the wrong items, or includes spoiled perishable goods, contact us within 7 days of delivery (or within 48 hours for perishables) with clear images of the issue, your order number, and details of the problem. We will arrange a replacement or full refund, including all return shipping costs, at no additional charge to you.

For spoiled perishable goods, safely dispose of the item if it is unsafe to eat, and keep photos of the item and its packaging for your claim submission.

Return Shipping Costs

Customers are responsible for standard return shipping charges for non-perishable items unless the item is defective, damaged during transit, or the issue was caused by everdaily. A prepaid return label is available for a $7.95 credit toward your refund for standard non-perishable returns. For all returns caused by everdaily error (e.g., incorrect items, shipping damage, or spoiled perishables on arrival), we cover 100% of return shipping without any deductions from your refund.